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In today's society, communication in various forms is an integral part of our daily lives, whether at work or in our personal spheres. However, many people often find themselves trapped in communication deadlocks: words are spoken but not truly understood; intentions are expressed but misinterpreted. These communication barriers not only affect work efficiency but can also damage precious relationships.

Effective communication is not an innate talent but a skill that can be mastered through learning and practice. In this talk, experienced psychotherapist Ms Losana Chan will demonstrate how professional counseling techniques can be applied to everyday communication. Through case studies and interactive exercises, participants will gain deep insights into common causes of communication barriers, learn how to utilize active listening skills, and master methods to resolve conversational impasses. Most importantly, the talk will share ways to develop empathy in daily conversations, adding warmth and depth to our interactions.

Whether you're looking to enhance workplace relationships or improve the quality of communication in your personal life, this talk will provide you with practical skills and profound insights. Let's explore together how to achieve genuine understanding and connection in every conversation, building better relationships along the way.

Language: Cantonese