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HKU SPACE Receives a High Overall Satisfaction Rating from Students in the Student Barometer for the 2nd Consecutive Year
- 01 Jun 2020 (Mon)
【Hong Kong – 1 June 2020】HKU SPACE participated in the 2019 Student Barometer exercise for the second consecutive year, and was pleased to receive the overall student satisfaction rate of 87.3% which is generally in line with the global, Asian and Hong Kong benchmarks. The survey is open to all students of the School. The survey results demonstrated our continued efforts in providing quality teaching and learning experience and support service to our students.
Findings in the survey showed that:
- In the area of learning experience, among 11 teaching items, the School performed above the global benchmark in 8 of these elements, including “quality lectures”, “programme organisation”, “performance feedback” , “learning support” and “marking criteria”;
- In some of the items like “careers advice” in learning experience, “careers service” and “counselling” in the support services and “transport links to other places” in living experience, HKU SPACE outperformed the global benchmarks.
Professor William K.M. Lee, the Director of HKU SPACE, said, “We are encouraged to see the excellent performance in different aspects of the survey. Most ‘teaching’ elements and some of the ‘studies’ elements of the School performed better than those in 2018 and above global benchmark. The result reflected our determination to enhance our quality of teaching and learning through the support of advanced technology and new online learning approaches.”
“With the launching of Career SPACE, a one-stop online career platform, in March 2019, we are delighted to know the survey item of ‘careers service’ receiving a satisfaction rate of 95.1% which shows a significant increase (8.4%) when compared with last year, and is much higher than the global benchmark this year. This proves students and alumni welcome the service of Career SPACE,” he added.
The Student Barometer survey, which is the largest annual satisfaction survey of students in the world, was conducted by the independent research agency “i-graduate” to collect feedback on student experiences in the areas of teaching, learning, programme content, assessment, graduate outcomes, and student support. In the 2019 round, the survey received feedbacks from around 296,000 students from 215 institutions in 19 countries.
 The overall satisfaction rate means that the percentage of respondents replied "satisfied" or "very satisfied" to the question, "Overall, how satisfied are you with all aspects of your experience at your institution?".