Mr Paul Fraley

Paul Fraley is a consummate digital professional with extensive knowledge and experience in the digital healthcare industry. He has lived and worked in Hong Kong for 20 years. Paul’s strength is in leveraging his integrated digital healthcare knowledge and experience to listen to clients and capture the essence of their requirements, so as to scope and craft effective and efficient Hospital and Clinic digital solutions to improve the patient experience (PX) and drive superior outcomes and higher PX satisfaction and realise increased operational efficiency and effectiveness. As General Manager of Dimensional Insight Asia, Paul was instrumental in developing and implementing smart digital Healthcare business solutions in Asia in KPJ Hospital Chain in Malaysia and Franco-Vietnamese (FV) Hospital in Vietnam, through empowering and partnering with local healthcare partners, as well as hospitals in China, Australia and Japan. Paul has worked with hundreds of healthcare professionals and Hospitals as are part of his digital Healthcare industry focus. He has also driven Healthcare audits and projects in Asia and leveraged this vast healthcare knowledge and experience to create digital healthcare courses for HKUSPACE. Paul has delivered digital professional education courses including Big Data, BI, and AI learning and knowledge management workshops in eHealth for over 10 years.