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Certificate for Module (Retail Management and Operations)
證書(單元 : 零售管理及營運)

CEF Reimbursable Course

CEF Reimbursable Course

Course Code
Application Code

Study mode
Start Date
To be advised
Next intake(s)
July 2024
4 months
Course Fee
HK$4,350 (Subject to change without prior notice)
Deadline on 08 Jun 2024 (Sat)
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This programme is designed to provide students with a basic understanding of the key management operations in retail business to prepare them for day-to-day retail operations. 

Programme Details

On completion of the programme, students should be able to:

1) Explain the fundamental functions in retailing;

2) Identify the functions and importance of information systems in retail operations;

3) Determine the issues in selecting retail staff and managing their performance and turnover especially among the post-90s workforce;

4) Analyze and develop basic store layout, merchandise presentation and new retail technology; and

5) Describe the means used by retailers to integrate different functional areas, such as merchandising, operations, and multi-channel marketing for individual store and retail chains.

The following topics will be covered:

  • The World of Retailing
  • Retailing in Digital Era
  • Retail Planning
  • Retailing Information Systems and Research
  • Merchandise Management
  • Store Layout and Design
  • Managing People
  • Managing the Post-90s
  • Loss Prevention, Law and Ethics


40% Group Project

10% Class Participation

50% Examination


Students who have successfully fulfilled the course assessment (i.e. passed the group project AND individual assignment AND examination PLUS attended at least 70% of the classes) will be awarded within the HKU system through HKU SPACE "Certificate for Module (Retail Management and Operations)".

Application Code 2235-MK073A Apply Online Now
Apply Online Now

  • Regular Lectures:
    Weekdays 7:00pm - 10:00pm / Saturday morning 10:00am - 1:00pm

Class Details

This programme comprises 36 hours (12 sessions) of lectures and 6 hours (2 sessions) of tutorials.

Lecture Date Weekdays Time Location
1 10/07/2024 Wednesday 19:00-22:00 Island East Campus (North Point)
2 17/07/2024 Wednesday 19:00-22:00
3 24/07/2024 Wednesday 19:00-22:00
4 31/07/2024 Wednesday 19:00-22:00
5 07/08/2024 Wednesday 19:00-22:00
T1 14/08/2024 Wednesday 19:00-22:00
6 21/08/2024 Wednesday 19:00-22:00
7 28/08/2024 Wednesday 19:00-22:00
8 04/09/2024 Wednesday 19:00-22:00
9 11/09/2024 Wednesday 19:00-22:00
T2 25/09/2024 Wednesday 19:00-22:00
10 02/10/2024 Wednesday 19:00-22:00
11 09/10/2024 Wednesday 19:00-22:00
12 16/10/2024 Wednesday 19:00-22:00
Exam 30/10/2024 Wednesday 19:00-21:00 To Be Advised


Application Fee


Course Fee
  • HK$4,350 (Subject to change without prior notice)

Entry Requirements

Applicants shall:

1) have gained in the HKALE Grade E in 2 subjects; or 

2) have gained in the HKALE Grade E in 1 subject, and have 2 years of relevant work experience; or

3) have gained in the HKCEE Grade E in 4 subjects, and Level 2 in English Language, and have 2 years of relevant work experience; or

4) have gained in the HKDSE Examination Level 2 in 5 subjects including English Language; or

5) hold a certificate in the marketing, business or related discipline; or

6) be at least 21 of age with 3 years of relevant work experience.


  • The CEF Institution Code of HKU SPACE is 100
CEF Courses
Certificate for Module (Retail Management and Operations)
證書(單元 : 零售管理及營運)
COURSE CODE 33C124076 FEES $4,350 ENQUIRY 2867-8316
Continuing Education Fund Continuing Education Fund
This course has been included in the list of reimbursable courses under the Continuing Education Fund.

Certificate for Module (Retail Management and Operations)

  • This course is recognised under the Qualifications Framework (QF Level [4])


Online Application Apply Now

Application Form Download Application Form

Enrolment Method
Payment Method
1. Cash, EPS, WeChat Pay Or Alipay

Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.

2. Cheque Or Bank draft

Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and the applicant’s name.. You may either:

  • bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
  • or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying  “Course Application” on the envelope.  HKU SPACE will not be responsible for any loss of payment sent by mail.
3. VISA/Mastercard

Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.

4. Online Payment

Online application / enrolment is offered for most open admission courses (course enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, continuing students of award-bearing programmes, if their programmes offer online service, may also pay their course fees by Online WeChat Pay, Online Alipay and Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment  for details.


  • If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolement Centres and avoid making cheque payment under this circustance.
  • Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque or PPS (for online payment only) will normally be reimbursed by a cheque, and fees paid by credit card will normally be reimbursed to the payment cardholder's credit card account.
  • In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
  • Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
  • Receipts will be issued for fees paid but HKU SPACE will not be repsonsible for any loss of receipt sent by mail.
  • For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to "HKU SPACE" to any of our enrolment centres.