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建築、房屋及建造環境 非訴訟式紛爭解決方法

非訴訟式紛爭解決方法

非訴訟式紛爭解決方法

The application of arbitration and mediation has become increasingly popular in Hong Kong. With a common law legal system and geographical convenience, Hong Kong is an ideal venue for arbitration of commercial disputes.  The Hong Kong SAR Government has also actively promoted the use of mediation as an effective means for conflict resolution in different aspects of life.  HKU SPACE has been offering a wide range of arbitration and mediation programmes, from short courses to postgraduate diploma level for over 15 years. 

The Postgraduate Diploma in Arbitration / Arbitration and Mediation programmes are accredited by The Chartered Institute of Arbitrators (CIArb) and those who have successfully completed either one of these programmes are eligible to apply for Membership of CIArb.  The Mediation Practice courses, delivered in both English and Chinese are accredited by the  Hong Kong Mediation Accreditation Association Limited (HKMAAL).  Upon completion of the 40-hour course, attendees are accepted as meeting Stage One requirement leading to accreditation as a member of the Association General Panel of mediators. 

持續進修基金
Programmes Type

課程程度

開課日期

上課日期

學費資助

上課地點

香港島

九龍

訂閱 e-資訊
香港經濟由服務性行業主導,管理人員經常需要處理投訴。此課程教授學員如何處理投訴,有助應付日常工作所需,技巧亦可應用於生活不同範疇。
PT
開課日期 2023年6月17日 (星期六)
修業期 1日
課程費用 HK$1,200
完成此40小時的課程後當符合香港調解資歷評審協會有限公司(HKMAAL)認可的第一階段訓練,學員可進一步報考HKMAAL的第二階段模擬調解考試,以獲取認可綜合調解員的資格。                                                                                          
PT
開課日期 2023年7月8日 (星期六)
修業期 4個星期
課程費用 HK$16,000
After the implementation of Civil Justice Reform in Hong Kong, most disputants have to attend mediation meeting before their cases are presented in the court and executives are often required to represent their own organization in the mediation. Good preparation is half way to success and executives have to prepare for a successful mediation meeting whenever dispute arises.
PT
Start To be advised
Duration 1 day to 1 day
隨著社會大衆對生活質素的提昇,企業主管無論在應對消費者服務要求的投訴或對企業內員工之間的意見分歧及糾紛處理都浪費不少資源在低效率的方式上。

香港的民事司法制度改革於2009年全面實施後,公眾對調解的認識和信心日漸增強。適當運用調解技巧,不但能平和地解決民事訴訟案件,如果能夠提早運用於職間,更能創造和融的職間環境、利用有效的溝通模式增進同事間人際關係,同時更能提昇員工及個人處理業務的效率,令企業營運及個人有更高效的發展。
PT
開課日期 待定
修業期 2-4個星期
課程費用 HK$5,000
隨著社會大衆對生活質素的提昇,企業主管無論在應對消費者服務要求的投訴或對企業內員工之間的意見分歧及糾紛處理都浪費不少資源在低效率的方式上。

香港的民事司法制度改革於2009年全面實施後,公眾對調解的認識和信心日漸增強。適當運用調解技巧,不但能平和地解決民事訴訟案件,如果能夠提早運用於職間,更能創造和融的職間環境、利用有效的溝通模式增進同事間人際關係,同時更能提昇員工及個人處理業務的效率,令企業營運及個人有更高效的發展。
PT
開課日期 待定
修業期 2個星期
課程費用 HK$2,500
Graduates of the Mediation Practice course might plan to obtain accreditation as a member of the Hong Kong International Centre's General Panel of mediators. This skills enhancement course provides chances of practice coached by experienced mediators.
PT
Start To be advised
Duration 2 days
Fee HK$$3200

是次課程中,導師會分析不妥善解決的職場衝突會如何演化成企業的危機,對企業產生的潛在成本及影響,與及最終如何妨礙企業的發展和營運效率。另外導師亦會示範有才能的領袖如何透過調解的技巧,讓員工從衝突對抗的立場轉化為協作及解決問題的態度。

PT
開課日期 待定
修業期 1日
課程費用 HK$1,380
The Mediation Practice courses are all submitted to Hong Kong Mediation Accreditation Association Limited (HKMAAL) for accreditation as meeting Stage One training requirements and each course is individually accredited. Students need to further complete two HKMAAL simulated general (non-family) mediation cases to become accredited general mediators.
PT
Start To be advised
Duration 3 weeks
Fee HK$16,000
是次課程中,導師會分析職場衝突的成因,如何演化成部門或機構的危機。繼而讓學員練習不同的調解技巧處理投訴和職間同事的衝突。
開課日期 待定
修業期 1日
課程費用 HK$1,500