款客、旅遊及活動 專業管家及奢侈品服務

Butler service skill is the core knowledge and skillsets that should be acquired by attendants who are now serving or aspired to serve in private jets, serviced apartments, luxury hotels and super yachts. The needs of manpower with such expertise and skillsets are well expressed among many luxury hospitality service providers in Hong Kong and in the region. Students graduating from this programme will pursue a career in the luxury service sector.

PROGRAMME OBJECTIVE

This programme aims to equip the hospitality, tourism and event practitioners with the professional and excellent customer services skills to manage this service-driven industry. It covers various customer services skills and etiquettes, professional standards in customer service and how to apply these customer services skills and handle sensitive data in the workplace. Upon the completion of the programme, students will learn the emergent ideas of butler service in the luxury hospitality and tourism sectors. Students will also be able to understand the good practices and tools in the hospitality and tourism industries via case studies which they can apply at the workplace. 

The demand of luxury hospitality services is emergent and is particularly high in Hong Kong and/or some Asian cities/countries such as China, Macau, and Singapore. The in-depth understanding of wine and spirits are essential to deliver the professional and premium services and standards no matter in high-end luxury services / hospitality or business aviation sectors. The experiences of dinning with wine and spirits appreciating are the core components to deliver premium inflight service and/ or luxury hospitality experience by attendants who are now serving or aspired to serve in private jets, serviced apartments, luxury hotels and super yachts.

​餐桌禮儀乃終生受用的通識教育，除了介紹基本禮儀知識和俗例外，同學也會學習如何佈置餐桌、安排入座、閱讀菜單、使用餐具、品嚐餐酒等的禮儀。此課程介紹同學在日常生活甚至將來在職場上所應用的餐桌禮儀。
Table manner, table setting, menu reading and ordering, and use of silverware will be taught and serving skills will be demonstrated. Elementary wine knowledge will be introduced (without tasting).  This course aims to introduce basic knowledge and rules of etiquette at a formal dining table.  
 

Fine Dining不只象徵美食，它還包羅萬象：頂級食材、精湛廚藝、專業體貼的款待服務、舒適自在的用餐環境、別具一格的用餐體驗、如藝術般精緻的餐具等。
識歎。體驗。Fine Dining! 有助職場達人發掘新的興趣及嗜好、擴闊視野，以及豐富個人的生活品味。