In the two-day workshop, participants will learn about how to achieve breakthrough innovations in services and products by adopting Design Thinking methods, an empathy-driven and human-centered approach used by Silicon Valley’s most successful companies.  Drawing from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirement for business success, the Design Thinking Workshop allows you to improve product quality or service delivery by an iterative process, and therefore to increase the pace and effectiveness of innovation in an increasingly globalized and digitalized business world.

 

Workshop Highlights

• Discover unmet user and stakeholder needs
• Understand how user observations are turned into insights to drive innovation
• Explore valuable innovation opportunities
• Integrate user insights to create strategic frameworks through Design Thinking techniques
• Undertake a prototyping exercise with service-product storyboard
• Achieve synergy with multiple innovation stakeholders including internal and external customers
• Make relevant-to-service, product and organisational innovation
• Learn how to unlock big ideas with Design Thinking methodology